Effective communication requires an understanding of the components of communication as well as the methods for dealing with conflict. The ability to deal with conflict is an important component of effective personal relationships and communication. A number of strategies exist for dealing with conflict, and the individual must consider his or her preferred style as well as that of the individuals with whom he or she interacts. Different strategies can provide the best outcomes under different situations. Once you begin using conflict resolution, it is important to commit to the process and continue until you reach resolution. Dealing with conflict and more broadly communciation skills is essential for practice development.

Dentinal hypersensitivity has been referred to as one of the most painful and chronic dental conditions, with a reported prevalence of between 4% and 57% in the general population and a higher prevalence in periodontal patients. It may also occur as a result of, or during, dental treatment. Clinicians must screen for dentinal hypersensitivity and diagnose by exclusion, determine appropriate treatment, and provide treatment and preventive recommendations. Consideration should also be given to treating dentinal hypersensitivity associated with dental treatment. Traditional treatments have included adhesive resins, fluoride varnishes, HEMA,iontophoresis, gingival grafts and desensitizing dentifrices. Other technologies include the use of bioglass particles,ACP, as well as 8% arginine and calcium carbonate paste.

Dental lasers are used for multiple dental procedures, including soft-tissue procedures. Soft-tissue lasers are available at varying wavelengths and powers and can be used for procedures that would otherwise be performed using a scalpel, or possibly an electrosurgical unit. Soft-tissue lasers enable safe and effective removal of soft tissue when used properly, and contribute to the efficiency and marketability of the dental office.